Car Rental Guide
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Do I need an international drivers licence to rent a car in Jerusalem?
A valid driver´s license is required to be able to rent a car. You will need an international license along with your own home license if you are renting a car out of the country where your home license was issued. It is always recommended to check further requirement in the local traffic department where you home license was issued. We always recommend strongly having an international driver´s license with you when you are going for holidays abroad. The local car rental company can refuse to give you the car if you do not present it.
Can I cross the border with my rental car?
Crossing the border with a rental car is possible. It depends on renting location, the country you wish to travel to and the local car rental supplier. Please check the terms and conditions in order to see if your required cross-border is possible. The local agency might charge an additional fee. Travel to some countries can be forbidden by the supplier. Planning your holidays with car rental please, make sure that cross-border will be possible for selected countries. Read terms and conditions in order to check all possible extra fees regarding cross-border in order to avoid surprises on arrival to the local office. Please advise the local agent also on arrival where you would like to travel.
What is going to happen if I cause a damage to the rental car?
The driver is responsible for any damage on the rented car. The amount can be up to the blocked deposit on your credit card. For any accident caused, you will need to get a police report. Please also contact directly the local rental car agency. They will instruct you what is the procedure. If you don't have taken out any extra insurance, you might be charged up to the deposit amount blocked on your credit card. If you have a full comprehensive refund insurance, please ask for the invoice of the damage by the local company. With the invoice, you can request a refund by the insurance.
Can I rent a car in one location and drop it in another in Jerusalem?
Yes, ONE WAY RENTALS are possible. It means you pick up your rented car in one location and drop it off in a different one. In order to see the possibility, please check our website and enter a different location for the drop-off. In some cases, you can also choose a different country to drop off the car. The local supplier needs to bring the car back to the original destination. Therefore, they will charge you an extra fee on arrival. Some rental car agencies do have the ONE WAY fee included in the rental price. Others will charge is as an extra on arrival. We always recommend checking terms and conditions for the selected agency to see if it is included or not.
What does SHUTTLE BUS mean?
SHUTTLE BUS is an option which some rental car agencies offer in order to pick up the car. On our website, you can select a local supplier directly located at the airport. However, SHUTTLE BUS is a free bus or minibus service provided by the local car rental agency. The bus can be easily found in the front of the arrival hall and will take you to the car rental office in order to pick up your car. If you have any difficulties with finding the SHUTTLE BUS of your rental car agency on arrival, please call the telephone number from the local company on your car rental voucher. They will instruct you on how to find the bus and arrive at the office.
[EST] Mon - Fri: 03:00 - 16:00 Sat - Sun : 03:00 - 11:00
[GMT] Mon - Fri: 08:00 - 16:00 Sat - Sun : 08:00 - 16:00
everything was great!